Dear Minister of Industry,
The Canadian Radio-television and Telecommunications Commission (CRTC) was created for the purpose of ensuring broadcasting and telecommunications systems serve the Canadian public and ensure that Canadians have a wide variety of options to create and view works of media or communicate across the country and the entire world.
We, the undersigned, believe that the CRTC has become a burden on the Canadian public and are failing to perform their duties in the interest of the Canadian public and that of a fair and unbiased telecom policy.
In the last 3 years, we have seen the CRTC give undue preference in the interest of commercial entities and their preference for traditional business models over competing models that would create competition and help ensure that new business models can be created to entice and prosper original Canadian productions.
In the case of Bell Canada vs CAIP, involving the use of deep packet inspection (DPI) on Bell wholesale clients, the CRTC ruled in favor of Bell Canada to allow them to continue the use of deep packet inspection activities on wholesale customers without their permission or consent regardless of the implications for the end user customers. We believe this action greatly impacts the Canadian public’s choices, competition in the broadband market and may violate privacy laws based on the Privacy Commissioners findings.
In the case of Cybersurf requesting to match speeds of that for Bell retail customers, the CRTC ordered Bell Canada to produce a new tariff to match speeds for wholesale customers. Bell submitted a revised tariff to the CRTC, however the revised tariff did not fulfill the requirements as set out by the CRTC in Telecom Decision CRTC 2008-117. Bell proposed to offer lower speed tiers and introduce UBB (usage base billing) in lieu of matching speeds. The CRTC decided to accept the tariff on an interim basis with no logical explanation. This is not only anti-competitive but shows a clear bias towards Bell Canada.
These are only two of several instances in the past few years that show the CRTC is incapable of upholding the telecom act and the interest of the Canadian public. We demand that the commission is immediately dissolved and a new commission created and appointed based on the following criteria:
1) The commission members must not be appointed solely based on their career history
2) The commission members must not only be comprised of ex-telecom employees
3) The commission should be more transparent to the Canadian public about regulatory issues
4) The analysts should be more involved in the regulatory process to ensure that decisions are handed down in a fair and balanced manner
We hereby request that the CRTC be dissolved and a new commission formed immediately to ensure that the regulatory process and competitive environment remain in tune with the needs of the Canadian public.